Privacy Policy

Effective Date: June 1, 2025  |  Jurisdiction: Lebanon, Indiana, United States

What This Website Actually Is

hoardingcleanuplebanonin.com is a lead-generation marketing platform. Full stop. It collects consumer inquiries and routes them to independent, third-party contractors who operate in the hoarding cleanup and biohazard remediation space in and around Lebanon, IN. This website does not employ field technicians. It does not dispatch crews. It holds no operational license for hazardous material handling, biohazard remediation, or structural cleanup of any kind.

Any work performed at a physical location — including but not limited to hoarding abatement, biohazard decontamination, odor mitigation, or waste removal — is executed entirely by independent contractors. hoardingcleanuplebanonin.com assumes zero physical liability, zero operational liability, and zero biohazard liability for any services rendered by those contractors. The relationship between a site visitor and any contractor facilitated through this platform is strictly between those two parties.

Data We Collect and Why

When you submit a contact form, call through a tracked number, or interact with any lead-capture element on this site, we may collect the following:

Your name. Your phone number. A service address or general location in the Lebanon, IN area. A brief description of your cleanup or remediation need. Device type, browser version, IP address, and page interaction data gathered through standard analytics tools.

None of this data is collected recreationally. It exists for one purpose: connecting you with a qualified contractor who can assess your situation.

How Your Information Gets Used

Submitted contact data is shared with third-party service contractors in our referral network. That sharing is the entire function of this platform. We may also use aggregated, non-identifying data to analyze site performance and improve lead routing. We do not build consumer profiles. We do not sell your data to data brokers. We do not run retargeting campaigns against your submitted information.

Standard analytics cookies operate on this site. You can disable them through your browser settings. Disabling them won’t affect your ability to submit a service inquiry.

Third-Party Contractors — The Liability Boundary

Once your inquiry is transferred to a contractor, that contractor’s own privacy practices, service agreements, and liability terms govern the relationship. hoardingcleanuplebanonin.com has no authority over how contractors store your contact information, quote jobs, or perform work. Verify contractor credentials, insurance coverage, and compliance certifications directly with the contractor before authorizing any work at your property.

Contractors operating in Indiana who handle biohazard materials and regulated waste streams are subject to oversight by the Indiana Department of Environmental Management (IDEM). This platform acknowledges and operates in formal recognition of IDEM regulatory authority over hazardous waste handling, environmental remediation standards, and contractor compliance requirements applicable in Boone County and statewide. Consumers are encouraged to confirm that any contractor assigned to their job maintains current IDEM compliance standing.

No Email Contact — Telephone Only

This platform maintains a zero email footprint policy. No email address exists for this website. None will be provided. All legal inquiries, privacy-related requests, service questions, contractor disputes, and opt-out requests must be directed by telephone to the dedicated dispatch line:

Call Now

That line is the single authorized communication channel for all matters related to this website. Requests submitted through any other channel cannot be processed and will not receive a response.

Promotional Vouchers and Gift Card Terms

Promotional vouchers, gift cards, or discount instruments occasionally offered through this platform or its affiliated marketing campaigns carry a cash value of $0.00. They are completely non-refundable under all circumstances. No cash equivalent will be issued. No credit substitution will be made. These instruments are entirely void within the State of California and may not be redeemed, transferred, or applied to any transaction by California residents or within California jurisdiction.

Data Retention

Contact submissions are retained for a period sufficient to fulfill the lead-routing function and maintain basic operational records. When retention is no longer operationally necessary, data is deleted. We do not archive consumer inquiry data indefinitely. Specific retention duration questions can be directed to the dispatch line listed above.

Your Rights Under Indiana Law

Indiana residents may request information about what personal data this platform holds related to them. You may request correction of inaccurate data. You may request deletion of your submitted contact information, subject to any lawful retention obligations. Exercise any of these rights by calling 1-765-514-4005. Identity verification may be required before any action is taken.

Children’s Privacy

This site is not directed at individuals under 18. We do not knowingly collect data from minors. If a parent or guardian believes a minor has submitted information through this platform, call the dispatch line immediately for removal.

Security Posture

Standard technical measures protect submitted data in transit and at rest. No internet-based data transmission is 100% secure. Submitting information through this platform constitutes acknowledgment of that inherent limitation. We do not guarantee absolute security of transmitted data.

Policy Updates

This policy may be revised without advance notice. The effective date at the top of this page reflects the current version. Continued use of hoardingcleanuplebanonin.com after any revision constitutes acceptance of the updated terms. Check this page periodically if the distinction matters to you.

Governing Law

This Privacy Policy is governed by the laws of the State of Indiana. Any dispute arising from the use of this website or the interpretation of this policy shall be resolved under Indiana jurisdiction. All inquiries, including legal correspondence, must be directed by telephone to 1-765-514-4005. No email channel exists for this purpose.