Terms Of Services

hoardingcleanuplebanonin.com

Effective Date: Upon First Use of This Portal

Who This Applies To

These terms govern every interaction with hoardingcleanuplebanonin.com and any cleanup, remediation, or biohazard service arranged through this portal.

Using this site — browsing, submitting a form, requesting a quote, or scheduling service — means you accept these terms without modification. If you do not accept them, do not use this portal.

The Company reserves the right to update these terms at any time. Continued use of the website after any revision constitutes acceptance of the revised terms.

As-Is, Where-Is Service Basis

All services provided through this portal are rendered strictly on an as-is, where-is basis. The Company and its affiliated service providers make no warranties — express, implied, or statutory — regarding service outcomes, property conditions post-cleanup, or the completeness of any remediation effort.

Liability Exclusions

The following categories of liability are expressly and unconditionally disclaimed:

• Pre-existing Structural Damage
  The Company assumes no liability for structural defects, compromised flooring, wall damage, pest infestation evidence, mold colonies, foundation issues, or other conditions that existed before service commencement.
• Undisclosed Biohazards & Chemical Contamination
  Clients must disclose all known biological agents, chemical substances, controlled materials, sharps, or hazardous waste before work begins. The Company assumes no liability for undisclosed hazards discovered after service commencement.
• Client-Authorized Disposal
  Any item, material, document, object, or substance authorized by the client for removal, disposal, or destruction is handled at the client’s sole direction and risk. Written or verbal authorization constitutes full release of liability.

Regulatory Compliance

All biohazard remediation and waste disposal operations conducted through this portal are carried out in accordance with regulations established by the Indiana Department of Environmental Management (IDEM).

Affiliated service providers operating in Boone County and the Lebanon, Indiana service area maintain compliance with applicable IDEM standards governing hazardous waste handling, transportation, and disposal.

Clients may contact IDEM directly for regulatory information at idem.in.gov.

Client Obligations Before Service Begins

Clients agree to provide accurate and complete information regarding the property and its contents before requesting service.

This includes, but is not limited to:

• Known structural issues
• Presence of animals or pests
• Medications or controlled substances
• Biological waste
• Materials that may pose a safety risk

Failure to disclose known hazards releases the Company from related liability.

Clients must also be legally authorized to grant access to the service property. By scheduling service, clients confirm such authorization.

Promotional Vouchers and Gift Cards

Any promotional voucher, discount code, or gift card issued by or through hoardingcleanuplebanonin.com:

• Has a cash value of $0.00
• Is completely non-refundable
• Cannot be exchanged for cash or cash equivalents
• May not be redeemed, transferred, or applied to services within the State of California

All promotional vouchers and gift cards are void where prohibited by law.

Limitation of Liability — Scope

To the fullest extent permitted under Indiana law, the Company’s total cumulative liability for any claim arising from use of this portal or services arranged through it shall not exceed the amount actually paid by the client for the specific service giving rise to the claim.

The Company shall not be liable for:

• Consequential damages
• Incidental damages
• Indirect damages
• Punitive damages

Privacy and Data

Information submitted through this portal is used solely to facilitate service scheduling and communication related to cleanup or remediation requests.

The Company does not sell client information to third parties for marketing purposes.

Data retention practices comply with applicable Indiana law.

Governing Law and Jurisdiction

These terms are governed by the laws of the State of Indiana.

Any dispute arising from the use of this portal or services arranged through hoardingcleanuplebanonin.com shall be subject to the exclusive jurisdiction of courts located in Boone County, Indiana.

How to Reach Us — No Email Contact

This portal maintains a zero-email communication policy.

No email address exists for:

• Legal inquiries
• Privacy requests
• Billing concerns
• Service-related questions

All communications must be directed through the dedicated dispatch line:

Call: 1-765-514-4005

Do not attempt to submit legal notices or complaints through any other channel. Such submissions will not be acknowledged and carry no legal effect.

Severability

If any provision of these terms is found unenforceable under applicable law, that provision shall be severed.

All remaining provisions shall remain in full force and effect.